Exceptional customer experiences with hexaura™

Unlock the power of in-person interactions. See real-time insights into customer experiences and empower your team to create lasting impressions. Increase customer satisfaction and build loyalty with hexaura™. Turn frontline interactions into customer loyalty moments.

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Unlock the secrets to happier customers.

Boost customer satisfaction by 20%! Our data-driven platform reveals what truly delights your shoppers, helping you streamline processes and create unforgettable experiences.

Insights for Improvements

Analyzing customer feedback allow you to make data-driven decisions to enhance overall customer satisfaction.

Increased Customer Loyalty

hexaura™ enables the delivery of consistent, positive interactions, which can lead to long-term customer relationships and repeat business.

Streamlined Customer Journey

Streamlining customer journey reduces friction, ensuring a more efficient and enjoyable experience for customers.

Brand Differentiation

Memorable experiences contribute to brand differentiation, attracting new customers and creating positive word-of-mouth marketing.

Measuring Effectiveness

By analyzing the impacts on customer engagement, through our platform, allows you to optimize your customer satisfaction efforts.

Stronger Relationships

Leveraging in-store engagement data allows for personalized communication and building stronger customer connections.

Full visibility

Say goodbye to guesswork. See exactly how your team is performing and identify areas for improvement. Take action before issues arise and keep your customers happy. As we like to say - A happy customer is a returning customer.

35%

Increased Awareness

10x

Increased Engagement

45%

Increased Performance

Elevate you customer experience with hexaura™

respond

Proactive Response

Unlock employee potential! hexaura™'s platform identifies performance gaps and connects you with expert coaches to deliver personalized interventions that drive results. Boost customer satisfaction and engagement with our data-driven approach.

Higher Customer Retention
Increased Brand Value
Reduced Customer Acquisition Costs
Improved Crisis Management
Improved Customer Lifetime Value
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Frequently Asked Questions

If you can not find answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!

General Questions

A CX platform, like hexaura™, is a software solution that helps businesses manage and optimize interactions with their customers across various touchpoints. It's crucial for businesses to enhance customer satisfaction, loyalty, and overall brand perception.

hexaura™ include tools for employee-specific surveys and feedback loops. By assessing individual performance and addressing specific areas for improvement, businesses can enhance their frontline employees' ability to deliver excellent customer service.

We collect feedback through surveys, reviews, and other channels. We use advanced analytics to analyze this data, providing actionable insights into customer preferences, pain points, and satisfaction levels

hexaura™ enable businesses to deliver positive and memorable interactions. By delivering consistently positive experiences, businesses can differentiate their brand, attract new customers, and build a strong, positive reputation in the market.
Privacy & Security

hexaura™ employs robust encryption measures and secure data storage to safeguard customer information. Strict access controls ensure that only authorized personnel can access sensitive data.

Yes, hexaura™ adheres to strict compliance standards such as GDPR, POPIA, and other relevant regulations, ensuring that customer data is handled in accordance with legal requirements.

As cyber threats are ever evolving, hexaura™ invests in robust cybersecurity measures to protect against a range of threats, including hacking and phishing. Regular security updates and patches are applied to mitigate potential vulnerabilities and keep the platform resilient to emerging risks.

hexaura™ prioritizes the security of sensitive information like payment details through encryption, secure transmission protocols, and compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements.

100+ Satisfied businesses

" With hexaura™, real-time feedback is a game-changer! The ability to instantly respond to customer concerns has elevated our customer service to new heights, ensuring a seamless experience for both our team and customers. "

Anthony

- ShirlCorp Pty Ltd.

" hexaura™ transformed our customer experience strategy! The detailed insights and user-friendly interface make it easy to analyze customer interactions. Our team can now personalize communication and address specific pain points, resulting in a significant boost in customer satisfaction. "

Manager

- Beaded Nation

" The brand differentiation achieved through hexaura™ has translated into increased customer loyalty and positive word-of-mouth. "

Owner

- Saler's

Get In Touch

Got a question? Need help with something? Share your thoughts or get the assistance you need - we're here to listen and make things easier.

Office:
New York, New York, 10025
Working Hours:
Mon - Fri, 09:00 to 18:00

Reduce your customer acquisition costs with hexaura™